Shipping policy

Shipping Policy — Glowmedx

• Orders are processed and shipped within 24–48 hours on working days (Monday to Saturday, excluding National holidays).
  

• We provide free shipping on all our orders.

• Estimated delivery time is typically 3–5 working days, depending on the destination location and courier service availability.

• If the delivery address provided is incorrect, incomplete, or if the customer is unavailable to receive the order, the delivery may be canceled or rescheduled as per courier policy. Customers should ensure accurate and updated address details during checkout.

• Once the order has been dispatched, tracking details will be shared with the customer via email or SMS, allowing real-time monitoring of the shipment.

• Glowmedx is not responsible for delays caused by courier partners, force majeure events, or any other circumstances beyond our control.

• For delivery-related queries or assistance, customers can contact our support team through the website.